Portal iata bsplink. org; Aviation and the environment www.
Portal iata bsplink How can I as an Airline user issue an ADM/ACM? IATA BSP Link CS Portal link: Check English version for URL ถึงข้อมูลสำหรับผู้มีส่วนร่วมใน BSP ทั้งหมด BSPlink ได้รับการปรับใช้ใน BSP จำนวน 65 แห่งที่เกี่ยวข้องกับผู้ใช้งาน BSPlink - UNA VISION GLOBAL. Error during LWC component connect phase: [pubsub listeners need a "@wire(CurrentPageReference) pageRef This page has an error. As a BSPlink Agent Enhanced user you are provided with two users included in your monthly fee. Easily manage and update your IATA profile. magazine Frequently Asked Questions (FAQs) about IATA for Agents and Airlines, BSP, CASS, training, and publications. Please follow the instructions below: Log into BSPlink through the customer portal (My Services à BSPlink) Go to “SUB-USERS MANAGEMENT” – “Sub-users Maintenance”. Directly access more than 60 IATA services, specially selected for you. 3. The new generation of BSPlink offers additional capabilities that meet Sharing account credentials can put organizational security at risk by exposing customer data and financial data to unauthorized users. Sign up for free BSPlink - UNA VISION GLOBAL. Lebih banyak video akan ditempatkan di sini dalam waktu dekat. . Regular business-related messages must be sent to the appropriate Customer Services team. IATA’s BSP and BSPlink Workshop for Travel Agents workshop is designed for travel agents to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance, and BSPlink functionalities. Invoices over USD 10,000 each should be paid by bank CS Portal link: Check English version for URL ใช้งานในปัจจุบันของ BSPlink มีอยู่ในเว็บไซต์ BSPlink ที่ www. Log in to BSPlink 2. Loading Through the BSP, IATA consolidates the amounts owed by each Agent and the amounts due to each Airline, enabling the remittance & settlement of those amounts to be made through a single financial transfer for each participant. Yes, you can pay your IATA invoices for BSP and CASS services by credit card using the PaymentLink service by logging in the Customer Portal. PDF). URL Name: Where-can-I-find-the-BSPlink-Manual-for-Agents-and-Airlines-1415811091586 bsplink. To learn more about our BSPlink plans, download our brochures or access FAQs on the IATA Customer Portal. To further enhance and secure your experience with IATA BSPlink, starting 1 March 2021 your access to BSPlink will be gradually limited to access only through the IATA Customer Portal please contact the IATA Customer Support. The BSPLink main user is able to add/modify/deactivate sub-users in BSPLink. org/faq/s/article/I-cannot-find-my-BSP-billing-reports-in-BSPlink-what-can-I-do-1415811072286 CS Portal link: https://portal. 2 How does IATA manage the BSP? IATA manages the BSP in accordance with the Passenger Agency Conference Resolutions. The API call, from the NDC airline to IATA, will contain only the IATA Agent code. Select the requested file you wish to download by clicking on the "Download" icon. Setiap video tutorial membutuhkan waktu kurang dari 3 menit dan memberikan pengguna gambaran fungsi-fungsi utama. With the new BSPlink you can further streamline the management of your financial back office operations, saving costs (reduce costs). Enter ‘Login and Password’ and click ‘Sign In’. Once logged into the IATA Customer Portal, go to your 'Favorite services' section and click on 'See All'. The BSPlink Enhanced version gives the user access to all the features such as: Online Reports, Airline Chart, Document Enquiry, all ADM/ACM functionalities and BSPlink - UNA VISION GLOBAL. IATA NDCLink offers airlines the possibility to report NDC transactions with IATA Agents in the BSP under the format of daily standard RET batch file (as per DISH standards) . The credit card entity is composed of two letters, e. The agency fees will be deducted from your remittance and thus visible as an ADM on the BSP report. org/faq/s/article/How-can-I-check-Ticketing-Authorities-in-BSPlink-Video The new generation of BSPlink will be rolled out progressively. NDCLink is a service available only to BSP participants. iata. org/faq/s/article/I-cannot-find-my-BSP-billing-reports-in-BSPlink-what-can-I-do-1415811072286 The new generation of BSPlink will be rolled out progressively. Where can I find the BSPlink Manual (for Agents and Airlines)? IATA menghasilkan video tutorial berikut untuk belajar mandiri tentang BSPlink baru. aero URL Name: I-am-not-able-to-log-into-BSPLINK-although-I-am-using-the-correct-log-in-and-password-1415811070281 Bagaimana aku bisa menemukan lebih banyak tentang New BSPlink di Portal Pelanggan? Setelah masuk ke Portal Pelanggan, klik "Support" > "Travel" > "BSPlink operasi/Passenger" > "New BSPlink". Once logged in to the Portal, please go through the following procedure: 1. aero Access our extensive collection of questions & answers; and get direct support from IATA. In order to download and save your BSP reports and outputs you need to take the following steps: 1. enter the e-mail address to which the notifications will be sent. Sign up for free The invoice is a PDF file found in SIS and is attached to the correspondent SIS invoice number. Please use BSP link users are reminded not to share their passwords. refundapplicationmassloader. NOTE !! Security Message: For security reasons please re-enter your 'login' and 'Password'. Discover the selection of publications, trainings and other IATA IATA has enriched BSPlink to help you increase indirect channel revenue and keep financial back-office costs down. System Downtime December 28th 2024 We would like to inform that on December 28th 2024, between 14:00 and 22:00 CET, we will be making use of our agreed pre-programmed system downtime to perform NFE Storage migration tasks. g. airlines. New BSPlink is the new and enhanced version of the BSPlink system. Explore Billing and Settlement Plan (BSP) reporting and remittance processes and BSPLink user functionality. If you click See All, you will be taken to the full calendar overview. Untuk memastikan bahwa BSPlink terus memberikan layanan yang cepat, aman dan dapat diandalkan untuk semua peserta BSP, IATA memodernisasi BSPlink dengan Proyek Ujung Depan Baru (NFE). org/faq/s/article/How-can-I-know-more-about-BSPLINK-features-1415811068592 Password should be the same as Skyagent Portal password. org เพื่อรับทราบข้อมูลโดยรวมเกี่ยวกับการใช้งานต่าง ๆ Your one-stop destination to 400+ services and IATA products. Login to your IATA Public KB Customer Account. Annual Revalidation Exercise (ARV) 6. org Welcome to the February 2021 Newsletter! NnNewsletter! Agent. Error during LWC component connect phase: [pubsub listeners need a "@wire(CurrentPageReference) pageRef Your one-stop destination to 400+ services and IATA products. org mailbox. Sign up for free Your one-stop destination to 400+ IATA services and products. Training available for users on IATA Customer Portal. Log in to contact us for customized support. IATA will consider this change in the future based on 2021 budget priorities for the organization. CA for Master Card or Eurocard, VI for Visa, AX for Amex, DC for Diners. magazine www. I am not able to log into BSPLINK, although I am using the correct log in and password? When you receive a PC related error, you should first consult your local IT support. You can find the TASF SPDR/Invoice on BSPlink thought the Portal. Tautan BSP telah diimplementasikan di 65 BSP melibatkan hampir 70. Also, use strong passwords and IATA's Billing and Settlement Plan (BSP) provides services for the settlement of financial transactions between travel agents and airlines. Both Adobe Acrobat Reader and WinZip programs can be found and downloaded for free from the BSPlink main site . To further enhance and secure your experience with IATA BSPlink, starting 1 March 2021 your access to BSPlink will be gradually limited to access only through the IATA Customer Portal following these steps: 1. org/faq/s/article/How-can-an-Airline-join-BSP-or-CASS-1415811038161 BSPlink is an innovative, internet-based system, which facilitates these interactions and exchanges of information between all participants in the BSP. org in Internet Explorer (6 or higher), Mozilla Firefox (3. You have to search by the most recent period which you received the latest invoice in. 4-hour e-learning course . 1180. Sign up for free I am not able to log into BSPLINK, although I am using the correct log in and password? When you receive a PC related error, you should first consult your local IT support. The contact details for this Airline says "IATA HQ - Agency Fees", and the ADM is not disputable in BSPlink. BSPlink Regional Contacts For more information about an IATA region in particular please select the desired region from the drop-down list: Requirements We have different forms to allow you to process a payment to IATA with a credit card. Go to the ADM/ACM Menu; Select ADM & ACM Query; Select ADM (ADMs per reporting period or ADM/ACM by number) Once you choose the periods of the month you would like to see or input the retrieval number, click ‘submit’ and the SPDR will appear. CS Portal link: Check English version for URL BSPlink รุ่นการใช้งานขั้นสูงมอบคุณสมบัติการใช้งานพิเศษมากกว่า BSPlink รุ่นพื้นฐาน ผู้ใช้ BSPlink รุ่นการใช้งานขั้น Your one-stop destination to 400+ services and IATA products. adopting best practices in dealing with agents and on BSPlink; Use the IATA Customer Portal; Understand market monitoring; Course 2-dia (8 horas) curso em sala de aula virtual . BSPlink adalah sistem berbasis internet yang inovatif, yang memfasilitasi interaksi ini dan pertukaran informasi antara semua peserta dalam BSP. reporting@iata. Ref. BSP Agent Remittance Procedures 4. In order to ensure that BSPlink continues to deliver fast, secure and reliable service to all BSP participants, IATA is modernizing BSPlink with the New Front End (NFE) Project. BSPlink 3. 000 pengguna Maskapai di 137 negara. aero Our mission is to represent, lead and serve the airline industry. IATA Customer Portal • www. 15 Our mission is to represent, lead and serve the airline industry. Beta phase (production environment) Live Phase (production The BSPlink Enhanced version offers more value added valuable features than the BSPlink Basic version. However, IATA received feedback on some files not being useful for automation (eg. 4. As a BSPlink Agent Basic user you are provided with one user access for free. Sharing account credentials can put organizational security at risk by exposing customer data and financial data to unauthorized IATA, in collaboration with Airlines working groups agreed to a new plan structure for BSPlink for airlines, as part of the continuing commitment from IATA to reduce a airlines overall ISS charge The New BSPlink Participation based model will BSPlink - UNA VISION GLOBAL. Sign up for free Our mission is to represent, lead and serve the airline industry. org/faq/s/article/New-BSPlink-tutorial-videos Yes, IATA EasyPay is a form of payment valid also for NDC BSP sales, provided they are properly authorized. org Welcome to the February 2021 Newsletter! NnNewsletter! Airline. org; Aviation and the environment www. Silakan gunakan tautan di bawah ini untuk menonton atau mengunduh video tutorial. This means that you can use any TOTP authenticator to access the IATA Customer Portal. Your one-stop destination to 400+ services and IATA products. Liên kết BSP đã được thực hiện trong 65 Hệ thống BSP bao gồm gần Our mission is to represent, lead and serve the airline industry. Sign up for free IATA NDCLink offers airlines the possibility to report NDC transactions with IATA Agents in the BSP under the format of daily standard RET batch file (as per DISH standards) . org • One window solution to Our mission is to represent, lead and serve the airline industry. You can print a copy of the ADM from BSPlink. 2. tick the check box beside the option name 4. Tautan BSP adalah platform dasar untuk semua aktivitas BSP di seluruh dunia. After the integration between BSPlink and 'IATA Customer Portal’, a new access page is displayed one-time in order to confirm the identity of the user between both portals: Your one-stop destination to 400+ services and IATA products. Sign up for free Where can I find the BSPlink Manual (for Agents and Airlines)? CS Portal link: Check English version for URL: Answer: Kế hoạch giải quyết và thanh toán của IATA (BSP) cung cấp các dịch vụ cho việc giải quyết các giao dịch tài chính giữa các đại lý du lịch và các hãng hàng không. Sign up for free to IATA Billing & Settlement Plan (BSP) Agents Webinar . Select FILES - Download from the left hand side menu 3. Users need to have both a WinZip and an Adobe Acrobat Reader program installed to their PCs. In return, the API response, from IATA to the NDC airline, contains six information up-to-date at the time of query concerning this agent: BSP Active status of the agent ; Allowance of the FOP “Cash” for this agent; Allowance of the FOP “Card” Training materials can be found on the IATA Customer portal or by clicking on the links below. 14 Last changed by: BSPlink Production Team Reviewed and approved by: BSPlink Support Reference: 00001109 Date: 23/05/2013 Page: 9 of 20 Are all agents allowed to issue online Refund Notices via BSPlink?: To allow all agents registered in the system to issue RN via BSPlink. 1. During the workshop, you will gain a deeper understanding of BSP processes and features, the Passenger Agency Program, program enhancements supporting BSP operations and BSPlink functionality. Access customized recommendations of trainings and publications. The Agent Annual Fees are every year uploaded as an ADM in BSPlink from Airline 950. Agents with existing SkyAgent logins should reset their passwords to successfully login to BSP Portal. Through the home page of the IATA Customer Portal, scrolling down to the Weekly Calendar. WELCOME TO BSP link. usermanual. Each tutorial video takes less than 3 minutes and gives the user an overview of key functions. Contact us. aero More choice and flexibility to IATA travel agents with the introduction of 3 new accreditation models (Go Lite, Go Standard, Go Global) A unique numeric code for recognition by any industry principal; Access to sell the services of over 300 airlines; Introduction of new form of payments such as IATA EasyPay. Each tutorial video takes less than 3 minutes and gives the user an overview of CS Portal link: https://portal. BSPlink Webpage: https://www. Author: IATA Created Date: 3/5/2021 6:08:34 PM CS Portal link: Check English version for URL: หรือจากสมาชิกปัจจุบันของกลุ่มตัวแทน BSPlink - มอบหมายการอนุญาต: อนุญาตตัวแทนปัจจุบันคนใดคนหนึ่ง หรือสมาชิก Your one-stop destination to 400+ IATA services and products. Annual Agency Fee Exercise 7. Please make sure to select the correct service. CS Portal link: https://portal. bsplink. pdf)) or WinZip compressed or Excel files. Training materials can be found on the IATA Customer portal or by clicking on the links below. portal. This module will enable travel agent users to explain what BSPlink is, access manuals and newsletters in BSPlink, access the BSPlink portal, understand basic and enhanced access to BSPlink, access e-mail alerts, manage sub users, BSPlink - UNA VISION GLOBAL. Access BSPlink 2. This page has an error. Tôi nên làm việc trong Beta version hay Classic BSPlink? Chúng tôi đề nghị anh làm việc trong thị Beta version càng nhiều càng tốt để làm In order to download and save your BSP reports and outputs you need to take the following steps: 1. IATA EasyPay (IEP) – Overview 5. Contact Us. IATA menghasilkan video tutorial berikut untuk belajar mandiri tentang BSPlink baru. 000 pengguna Agen dan 9. These are procuded by another IT service in IATA. BSPlink. BSPlink là một giải pháp sáng tạo, có hệ thống được dựa trên You can find full details and information about how to register, modify or terminate your agency owned card on BSPlink in our detailed TIP Agent User Guide. Access customized recommendations for training and publications. You might just need to refresh it. BSPlink is an innovative, internet-based system, which facilitates these interactions and For security reasons please re-enter your 'login' and 'Password'. 89 or higher). Sign up for free Your one-stop destination to 400+ services and IATA products. enviro. So same formats there are today will be kept. Author: IATA Created Date: 3/5/2021 6:08:08 PM Dove-si-trova-il-Manuale-di-BSPlink-per-agenti-e-compagnie-aeree-BSPlink-Manual-for-Agents-and-Airlines-1415811091588 CS Portal link Check English version for URL In order to download and save your BSP reports and outputs you need to take the following steps: 1. org/faq/s/article/How-can-I-check-IATA-communications-within-BSPlink-Video An electronic ticket can be refunded either directly via the GDS in which it was issued or indirectly in BSPlink. The BSPlink has been implemented in 65 BSPs involving almost 70,000 Agent users and 9,000 Airline users in 137 countries. Accessing different company information through the New BSPlink is a feature we are BSPlink - UNA VISION GLOBAL. Within that view you can see the upcoming dates for this week. 1. To start taking advantage as soon as we upgrade, contact IATA Customer Service through the Customer Portal or your Country/Area Manager. org/faq/s/article/I-cannot-find-a-ticket-in-BSPlink-why-1415811089850 Trước khi New BSPlink thay thế cho Classic BSPlink, các Beta version sẽ cho phép anh để làm quen với nó. Alternatively, airlines may also use their credit card authorization process to authorize IATA EasyPay Please follow these instructions to activate this option: 1. Regular business-related messages must be sent to the appropriate Customer CS Portal link: Check English version for URL ใช้งานในปัจจุบันของ BSPlink มีอยู่ในเว็บไซต์ BSPlink ที่ www. BSPlink is the basic platform for all the BSP activities worldwide. Apa perbedaan antara Classic BSPlink dan New BSPlink? New BSPlink adalah versi baru dan ditingkatkan yang akan menggantikan Classic BSPlink. Choose the required action and press “Confirm” IATA produced the following tutorial videos for self-learning about the new BSPlink. Important: Credit card payments may only be used for invoices up to USD 10,000. How to get started? To get started, you will need an authenticator app on your mobile phone or computer. Copy Link. In order for you to find out if you are authorized to issue tickets on behalf of a specific airline, you can check this in BSPlink as follows: Select 'Other Services' Select 'Ticketing Authority Query'. adopting best practices in dealing with agents and on BSPlink; Use the IATA Customer Portal; Understand market monitoring; Course This is how to change a login and password in BSPlink 1) Press "Login and Password" from the menu, choose "Change LOMU login and password" from the submenu 2) Choose you own unique "Login" and "Password", repeat your password and then press "Continue". Sign up for free IATA’s BSP and BSPlink Workshop for Travel Agents workshop is designed for travel agents to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance, and BSPlink functionalities. Untuk mendapatkan informasi lebih lanjut, kunjungi situs web www. Was this article helpful? Related Articles. Airlines can authorize their IATA EasyPay payments using IATA API3, an online API service NDC airlines can use to assure funds are blocked on the agent ’ s wallet. Airlines. I NTERNATIONAL A IR T RANSPORT A SSOCIATION. Tôi vẫn có thể truy cập vào các tài liệu huấn luyện? Không có. When issuing a BSPlink Refund Application, fill in the same credit card entity that you used for the original ticket issue. Our mission is to represent, lead and serve the airline industry. By default is set to Our mission is to represent, lead and serve the airline industry. New BSPlink roadmap The below document will outline the New BSPlink migration approach. : 20241228292_19604687_241 40 Your one-stop destination to 400+ services and IATA products. Sign up for free BSPlink - A GLOBAL VISION. The BSPlink Enhanced version gives the user access to all the features such as: Online Reports, Airline Chart, Document Enquiry, all ADM/ACM functionalities and CS Portal link: Check English version for URL: Answer: Liên kết BSP là một hệ thống toàn cầu chạy trên nền Internet có cải tiến để tạo điều kiện cho việc tương tác và tiếp cận thông tin cho tất cả tham gia BSP. Q&A 2. aero This workshop is designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance, and BSPlink functionalities. 2020 2021 June July Aug Sep Oct Nov Dec Jan Feb Mar April May June Pilot 1 Pilot 2 Wave 1 Wave 2 Wave 3 Wave 4 New BSPlink Roadmap - Airlines BSPlink - UNA VISION GLOBAL. How to access BSPlink Log on to BSPlink website by typing https://www. Access BSPlink : Product Info : Developments : Download Centre BSPlink Contacts For further information or enquiries please contact the IATA Customer Support. Click on 'BSPlink' icon. magazine BSPlink is an innovative, internet-based system, which facilitates these interactions and exchanges of information between all participants in the BSP. org. aero The IATA Customer Portal uses the Time based One Time Passwords (TOTP) for the two-factor authentication. Bạn có thể truy cập qua IATA Khách hàng Portal: Đi đến "Hỗ trợ" > "du Lịch" > "BSPlink Hoạt động/hành Khách" > "New BSPlink" > "video hướng Dẫn” Tôi không có tài khoản trong IATA Cổng thông tin Khách hàng. BSPlink - UNA VISION GLOBAL. IATA Customer Portal 2. CS Portal link: Check English version for URL ถึงข้อมูลสำหรับผู้มีส่วนร่วมใน BSP ทั้งหมด BSPlink ได้รับการปรับใช้ใน BSP จำนวน 65 แห่งที่เกี่ยวข้องกับผู้ใช้งาน Refresh. If you want to login to several companies through the IATA Customer Portal, you need to ensure that the BSPlink users for all of these companies are under the same email address and have the IATA Customer Portal account also with this email account registered. BSPlink is an innovative Internet based global system to facilitate interaction and access to information for all the participants in the BSP. CS Portal link: Check English version for URL สามารถของบริษัทการร้องขอซึ่งการฝึกจาก IATA ใน"New BSPlink"? "New BSPlink"ให้มากก intuitive ฟังก์ชันและน้าจองั้นอยู่ BSPlink ผู้ใช้ BSPlink manuals are available in the Download Centre of BSPlink home page: www. Back-office activities. aero URL Name: How-do-I-authorise-Ticketing-Authority-in-BSPlink-and-how-do-I-send-a-CIP-Plate-1415811104286 The BSPlink Enhanced version offers more value added valuable features than the BSPlink Basic version. First, go to BSPlink. Country/Territory: Language: Login: Password: Forgotten Password? BSPlink - A GLOBAL VISION Please note that only correspondence relating to fraudulent e-mails should be sent to the fraud. Create a case, chat directly with an IATA Representative or give us a call. select e-mail alert , from the drop down list, select email alert maintanance 3. 0. • IATA wants to ensure business continuity for all parties involved and BSPlink is a crucial piece in the day to day work for airlines, agents and GDS alike • IATA seeks – Robustness of the solution – Backwards compatibility – Stability – Ability to absorb any potential queries or doubts from customers during migration plan จะหาคู่มือ BSPlink (สำหรับตัวแทนและสายการบิน) ได้จากที่ใด CS Portal link: Check English version for URL: Answer: คู่มือ BSPlink มีอยู่ที่ศูนย์ดาวน์โหลดของเว็บไซต์ BSPlink Please contact local IATA Customer Service for BSPlink issues such as Login & Password, access problems and BSP report problems. IATA Public KB Customer Secure Login Page. Sweden = SE. June 2020 Travel Agents Access documents and information related to IATA's BSP Link program for airlines and industry professionals. BSPlink Manual Agent Group 1. In order to issue a refund application, select ?RA issue? and fill in the required fields with the details of the transaction in question. Our mission is to represent, lead and serve the airline industry When issuing a BSPlink Refund Application, fill in the same credit card entity that you used for the original ticket issue. You can create additional BSPlink users at either level at a monthly charge from The BSP reports available in BSPlink are in Adobe Acrobat Reader (in PDF-format (. CS Portal link: Check English version for URL: หรือจากสมาชิกปัจจุบันของกลุ่มตัวแทน BSPlink - มอบหมายการอนุญาต: อนุญาตตัวแทนปัจจุบันคนใดคนหนึ่ง หรือสมาชิก BSPlink project is not related to format of files. How can I find out more about New BSPlink in the Customer Portal? After logging in to the Customer Portal, click on “Support” > “Travel” > “BSPlink IATA produced the following tutorial videos for self-learning about the new BSPlink. Control payment in airline retailing As airlines shift towards the sale of added-value products and services through the New Distribution Capability (NDC), IATA’s BSP provides the ideal framework for NDC sales with additional specific Through the home page of the IATA Customer Portal, scrolling down to the Weekly Calendar. Country/Territory: Language: Login: Password: You have signed out Forgotten Password? BSPlink - A GLOBAL VISION Please note that only correspondence relating to fraudulent e-mails should be sent to the fraud. Regular business-related messages must be sent to the appropriate Customer Bagaimana aku bisa menemukan lebih banyak tentang New BSPlink di Portal Pelanggan? Setelah masuk ke Portal Pelanggan, klik "Support" > "Travel" > "BSPlink operasi/Passenger" > "New BSPlink". It will be available in different BSP countries at different times, and new capabilities will come online gradually. 04. Este workshop foi desenvolvido para que os agentes de viagem possam aprender mais sobre os procedimentos relacionados ao BSP (Processo de Faturamento e Liquidação) e Governanças locais da IATA, além das funcionalidades do BSPlink. 27 April 2023. On your Portal Our mission is to represent, lead and serve the airline industry. For any help, please contact your product team through our Customer Portal. aero CS Portal link: https://portal. 0 or higher) or Google Chrome (21. aero The airline will update the TA in BSPlink and information will automatically be sent to your Ticketing System Provider. Fill in the ISO Country Code using capital letters, e. Sign up for free CS Portal link: https://portal. TRAINING AVAILABLE FOR USERS ON IATA CUSTOMER PORTAL. iwwwo cvqi knapfrro oxauxa fvjqx wkzgxan fwd fgy etvqnn kaubjw