Xfinity internet customer service. Friday, February 7th, 2025 12:16 AM.

Xfinity internet customer service Internet connection keeps d B. With multiple contact options, including live chat, social media, and the Xfinity My Account app, Comcast ensures that customers have access to timely and effective support. Low customer satisfaction ratings: In J. There was no opportunity to connect a real person from customer service. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. Make Xfinity your internet service provider today! Physical card can be used where Debit Mastercard is accepted. bossjock77. Contact Xfinity Support Now. We can take care of everything right here through our platform. Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Now they increased the cost of this 50%. Fast, Get the most out of Xfinity from Comcast by signing in to your account. I pay $115 per month for internet and Xfinity won't even tell me when they are going to restore my service, which I count on for my job. NOW Mobile is a flexible, affordable, prepaid mobile service backed by the Xfinity network. user_vffgjx. What issue did you need assistance with? 0. What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. user_ik8p0m. user_5byhb2. You have reached the right Xfinity data caps. U. We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. New Xfinity Gig Internet or above customers only. View Plans for Xfinity. Usually with the internet essentials program an application is needed. Xfinity Internet. Zero service, no accountability, a Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. user_xtxteb. Loyal customer for 20 yrs. user_g4g2e0. To do so, click on the chat icon located at the top right of this forum Make Xfinity your internet service provider today! All. Please send a Direct Message with your full name and address. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Check Xfinity availability at your address and customize your plan. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. I'm sorry to hear about the service issues you've been experiencing with slower-than-expected speed and its effects on your job. Limit one $2500 prepaid card amount per customer/account. Xfinity Community Forum. Reduced speeds after 30GB of usage/line. I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. I have been with Comcast for 7 years and will terminate my account at the end of this year. Xfinity also Get the most out of Xfinity from Comcast by signing in to your account. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. An official employee, such as myself or whoever is first available, will Comcast Internet Service has Flex 4K streaming and hotspot services. That being said, its ratings were above average in every other region in the country: the North Central region, the South, and the West. Thanks for taking the time to post in our Xfinity Community Forum. Skip to main content. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. Xfinity For full functionality of this site it is necessary to enable JavaScript. M. Find solutions for your Xfinity Internet, TV, Voice, Home and other services. To sign up for Xfinity home internet service, call 1-800-XFINITY (1-800-934-6489) or click the button below. Ive been trying to reach a rep but the darn chat bot just keeps me in circles. I was checking to see when my internet service will be restored? Many other individuals in my neighborhood have access to internet and I was wanting to see when mine would possibly come back up? Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance Walk me thru setting up router Monday, January 27th, 2025 12:46 AM. However, when click the "upgrade speed" link on my Customer Service. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes. Albuquerque; Xfinity Mobile Contract Buyout. Friday, February 7th, 2025 12:16 AM. st/35Dr7MH. Make Xfinity your internet service provider today! All. Access the support you need on all your devices, troubleshoot issues, manage your account, and more. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. You can also pay your bill via the Xfinity My Account app (Apple and On Xfinity’s website, you can chat with live sales agents or use the shopping tool to learn more about Xfinity internet, phone, and cable TV packages. Cancel Post. How is that possible when i should be At my current address, I have had Comcast Internet since 2013. Press Enter to send it. 3 Messages. New to the Community? Start Here. Monday, February 3rd, 2025 4:07 I am an Xfinity customer with internet only. com and click on billing. Actual speeds vary and not guaranteed. Looking to change or cancel NOW Internet? Customer Service. Something is causing my Internet connection to drop. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. S. com to get started. Influence-free. Shop Xfinity offers, pricing and packages at the right price for your needs today! Get the most out of your service, troubleshoot issues, even watch help videos. One card issued for total qualifying amount. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Hello. Tuesday, February 4th, 2025 12:09 PM. I’m so frustrated. You can always reach customer support by calling 1-800-XFINITY (800-934-6489), however our team of experts are also here to provide support for your account concerns as well, and we would love to help you out. Xfinity has 314 locations on Yelp across the US. Customer Care: Comcast Customer Care is available by Visiting xfinity. It seems like the Xfinity Internet goes out every couple weeks. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. Hey there, user_5byhb2, thanks for reaching out through Xfinity Forums regarding your internet connection. Sign in. Find a store. One of the most direct ways to get in touch with Xfinity is by calling their customer service line. However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. I would like to take a closer look at your modem issues and see what we can do to get this corrected. See answers to your FAQs about NOW Internet. 2 TB data cap—plenty of data for the average customer. I had Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Make Xfinity your internet service provider today! All. I only use this for my phone service, Ooma, so I pay 9. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. I own all my equipment, so I do not expect Xfinity to be troubleshooting modems, gateways, anything; that is all on me since I own it. 3. Then I was charged $9. D. Would like to change to 400 mb internet and 20 Channel NowTV and was quoted a price of about $127 So I a Learn how to make a Prepaid refill payment on xfinityprepaid. Think I will solder all connections and take cost of the bill Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. Comcast has horrific customer service. Rockford; Xfinity Mobile Contract Buyout. I feel powerless in this ci Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). Monday, December 9th, 2024 4:48 PM. If you need immediate assistance for account or service-related issues or questions, including about the Affordable Connectivity Program, please call 1-800-Xfinity for Xfinity residential services or 1-800-391-3000 for Comcast Business Services. Visit My Account online or download the Xfinity App, the choice is yours. Would you please send a direct message with your name and complete service address? Internet problems. Click on the account icon in the upper righthand corner of Xfinity. They even put the poles. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. We would be more than happy to help with any questions/concerns you may have. You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Frequent Visitor You can receive 24/. I was told by Xfinity it’ll be out for another 3 to 7 days. Houston; Xfinity Mobile Contract Buyout. services. Data thresholds and savings may vary. Please help Offers. I want to cancel my xfinity internet service. They want me to use the Xfinity app to activate the Get reliable and fast home internet in Framingham. You’ll see current and past bills here, and can set up autopay for your convenience. “So when we got our own place, Xfinity was the first internet service I thought of ordering. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. This line is available 24/7 for general inquiries including billing questions, service issues, technical support, and more. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! Call the Main Customer Service Number. While their services are reliable, there are times when you may need to reach out to customer service for assistance. Comcast has the worst customer service I have ever experienced. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to “My parents had Xfinity Internet, and there were no problems,” said Chantel Buchi, an Xfinity customer in Salt Lake City. 95 plus the cost of ooma for my phone service, which is far cheaper than paying for regular phone service. Not valid with The "To:" line prompts you to "Type the name of a person". Not valid with prior . Internet Upgrade Order Pending. @user_5nbx79 We appreciate your time in reaching out to us here on our Xfinity Forums. Their AI should be change to [Edited: Language]. Fortunately, my service has been working wonderfully since last Friday. Current plan is 400 mb internet with 125 tv channel Cost $139. That is absolutely ridiculous. I want my internet to be at the speed im paying for. 7 support for Now internet at https://www @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). Find Xfinity Customer Service numbers and other contact information. You may use our Xfinity Assistant here to chat with a live agent 24/7. There are several convenient ways to pay your Xfinity bill. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. I’m tired. Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. Type your message in the text area near the bottom of the window. XfinityJoeTru +42 more. The rating indicates that most customers are generally dissatisfied. Learn about reporting issues with your Xfinity services. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. Lower internet speed. The Comcast Internet Customer Service Number, reliable resource for addressing any internet-related concerns. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to @XfinitySupport on Twitter Calling 1-800-XFINITY (1-800-934-6489) Thank you for reaching out @bobc9972 We can assist you with the changes. But the cost for cable and internet service plus the device fees monthly have gotten to high. Customer Service. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. comcast. Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. Find the fastest way to contact a Xfinity customer service representative by phone or online. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Discover how to manage your services, update passwords, pay your bill, view statements, and more. Hi there, I am able to log into the Xfinity website just fine and see all of my account and billing details. 95 a month. You can also ask questions, get support articles, or connect with a live You may qualify for Internet Essentials if you live in an area where Xfinity Internet service is available and: Participate in assistance programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, and others Xfinity customer service phone number. FL. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. Gold Problem Solver • 26. We can assist you from here with any account or service issue. I know how important it is to have a solid connection as I work from home. If you’ve tried to get help from AT&T, Comcast or another cable or internet provider lately, you probably know that getting decent customer service can sometimes be difficult. Stream, work, game, and learn with Xfinity Internet today! Shopping from Enter Address. They will need an active Comcast cable connection to the home. The key is to get a human being on the line. com. Philadelphia, PA . Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage ex Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Pay your Xfinity bill anytime, on any device Comcast Business customer? Pay your bill here. No streaming packages, no VoIP, literally just a 300/100 internet plan. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in Discover how to optimize your Internet speed and troubleshoot connectivity issues. 2K Messages. We would love to help right here, we are a corporate based team and the best ones for any style support you might need. You could also try the phone number on your bill user_zm3jvo, Thank you for reaching out to Xfinity Support. Login to your account at xfinity. I had signed up for xfinity internet and tv. Xfinity website won't let me see Internet plan options. Customers without Xfinity Internet who attempt to access these apps/features going forward will see the following upsell message on their TV: "This feature requires Xfinity Internet. Offers. Xfinity wouldn't allow me to use lifeline to pay for the service. Phone: Xfinity X1 cable customers who have downgraded or disconnected Xfinity Internet service may no longer have access to some X1 internet features. Support. 1. The link t Skip to main content Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for You can also contact customer service through the app’s messaging feature. 5 months ago. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help). Sign in with your Xfinity ID Enter your Xfinity ID Email, mobile, or username 0. before resetting again. Not valid with prior mfranch88 Your family members location will need located within the Xfinity footprint and reside at a serviceable address. It seems Xfinity is doing upgrades to the system. The only customer service number we have to speak to an agent is the 1-800-Xfinity one. 1 Message. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to I paid my $45 for my prepaid internet on 3rd of month (yesterday) and my internet is off. Internet Learn how to apply for the Internet Essentials programs, including what’s offered, what the qualifications are, and the steps for application. Prepaid internet. Read below to see the top rated Xfinity businesses on Yelp and their customer service rating. Jacksonville; Xfinity Mobile Contract Buyout. This is the kind of corporate behavior that enrages consumers. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. You can check for Xfinity NOW Internet location eligibility here: Xfinity NOW Portal Make Xfinity your internet service provider today! All. No internet service looking for a number to call. I am a live person and can help you via Forums. Xfinity is popular for Internet Service Providers, Professional Services, Home Services. Thursday, December 19th, 2024 10:13 PM. 2. 5. Get in touch with Comcast Business. Contact number. Up to $2,500 to pay off your current phone contract. Internet keeps Dropping. I am afraid I can't afford this. Thursday, August 29th, 2024 8:46 PM. Since my neighborhood has never had xfinity they needed to dig a line to my house. Their customer service with Xfinity stinks. Not valid with Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. Press Enter to send it @user_3f522e Thanks for reaching out to us, sorry to hear that you are having continuing issues with your internet connection, that is not the experience we want for you. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. How do I go about joining the NOW internet plan. TX. 6 Messages. In the 'To' line, type "Xfinity Support" there. 44. Thank you for choosing to work with us here online for account support. Learn how to determine Xfinity service availability at your address. When you call the Comcast Xfinity Customer Service phone number, you’ll encounter an automated system In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. When viewing my account online, the webpage says that my internet is pending activation. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. I am an Xfinity customer that has been forced to put of with there worthless service every day for a week as it goods out and says "no internet connection' and yet unplug power and it reboots after losing ten minutes of a show or game. Tuesday, February 4th, 2025 9:27 PM. Pay online or with the Xfinity app . I cant even play simple online games without timing out or getting over 200 ping. Includes $10/mo automatic payments and paperless billing discount with a stored bank account. If you don’t currently have Comcast Business Internet, visit business. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. Contact Customer Service at (800) 391-3000. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Worse than terrible if that is even possible. Also, based on reviews, I knew Xfinity was one of the best cable internet providers. From the More tab in the Xfinity Home app, click Chat with an Agent. The official website is xfinity. intimidator2000 +2 more. Physical card can be used where Debit Mastercard is accepted. I'm having this issue, and Comcast is not being helpful. Xfinity's internet service can offer users a internet speeds from 15Mbps to 1,000Mbps. The primary contact phone number for residential customers is 1-800-XFINITY (1-800-934-6489). You've come to the right place for help! Customer Care: Comcast Customer Care is available by Visiting xfinity. Xfinity internet plans have a 1. com to pay your bill, check your balance, see your Find information about your rights and how to contact Xfinity. user_i7qkio. NOW internet. Katy; Xfinity Mobile Contract Buyout. Reach Xfinity customer support by phone at 1-800-XFINITY (1-800-934-6489). I tried many times . I tried to go online today to see what other packages are available to me, as an existing customer. mm4594. It has happened several times throughout the day for several minutes, then stays up for a while. Customer service. user_vqnxi6 Our customer service number is 1-800-XFINITY (1-800-934-6489). How can I speak to a live agent? To speak with a live agent, call COMCAST and follow the prompts or use the chat option on their website or app. But if you do go over, Xinifty gives customers a pass for the first data overage. As a general rule, the faster your internet speeds, the more expensive your internet Get the most out of Xfinity from Comcast by signing in to your account. NM. High-power internet + Unlimited mobile. I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month. A drop-down list appears. Not valid with The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). It’s everything you You can also visit a local Xfinity Store to cancel your Xfinity service in person. I had Internet until about 12:30 PM on Monday, July 8, 2024. I can look into this further with you and help find a resolution. It never came back on. 0. Xfinity is the largest internet service provider (ISP) in the U. Find a local contact number. Ad-free. Get status information for devices & tips on troubleshooting. IL. Power’s 2023 U. After that, you get hit with a $10 fee for every 50 GB over your cap, up to a maximum of $100 a month. Find outage information for Xfinity Internet, TV, & phone services in your area. Here are the detailed steps to direct message us: • Click "Sign In" if necessary Xfinity customer service is terrible. The Xfinity sales page lets you bundle services and compare factors Comcast Xfinity is one of the leading providers of internet, cable TV, phone, and home security services in the US.